Travellers want to be inspired and informed, which has increased greatly in recent times.
In terms of messaging and information, consumers demand high levels of help from travel brands. In fact, there’s evidence to suggest many travellers would consider booking with another company if they don’t receive the communications they expect and need. This is particularly important at a time when people start to consider international travel following months of COVID-19 lockdowns.
Research by Apptopia, Braze and Skyscanner in 2021, ‘Ready for Take Off’, concluded that it’s more important than ever for travel companies to rethink their customer engagement strategies to ensure their bounce back ability this year and beyond.
It’s a mission of ours for you to ensure that your customers have a frictionless journey across your digital channels, while having inspiration and experiences across every digital touch point. That means we provide App Local in resort recommendations from your brand while people are on holiday through targeted push notifications linking inspiring destination in app video.
And as we all know moving pictures excite people. Meanwhile your engagement potential is boosted by our ArrivalGuides partnership with the top things to do in the resorts that you sell.