A good traveller has no fixed plans and is not intent on arriving.”
The way people book holidays has changed forever.
We used to beat a path to the travel agency or browse a brochure, but now the road more travelled is the information superhighway.
We build engaging apps and websites packed with tools to inspire, connect and deliver loyalty to your travel agency.
We help you sell more holidays.
These days around 55% of all holiday bookings start with a mobile phone search and that’s set to increase. According to latest research by Statista, in 2020 around 87% of the UK’s adult population owned a smartphone, while the mobile internet penetration in the UK rate was 72% with smartphones making up 40% of all internet traffic.
Unsurprisingly mobile phone usage has grown in the last year and in the wake of the COVID-19 pandemic is set to grow further – by 2025 it is expected that the number of active mobile internet users in the UK will surpass 64 million.
How customers watch TV and video has also changed with on demand streaming services Netflix, Amazon and YouTube overtaking Pay TV usage and even Broadcast TV in some areas, with 78% of all online video now watched via a smartphone.
If you are a Travel Agency, Cruise Specialists, Cruise Line or you have a Tourism Project speak to us.
Recent research by PA Consulting has revealed that 60% of consumers say they are interested in taking a cruise but most ‘abandon trip’ with only 7% actually booking. A lack of knowledge and inspiration means that they don’t get onboard.
Clearly many people still need the agent’s expertise and it’s a chance to make an impact, because the travel market is still growing, with exciting new products, more capacity and a much broader range of holiday experiences.
The opportunity for the innovative travel agent to inspire, connect and drive devotion for holidays, is massive. By using the latest mobile app technology, website and video streaming service, packaged under your own travel agency brand, you can still deliver that bespoke customer service and generate grateful customer loyalty.
From billion dollar turnover global giants to ambitious new start-ups looking for a helping hand in creating a digital presence that delivers, based in all the world’s continents, DTMG’s name really resonates. Here’s just a snapshot of our diverse customer portfolio across the cruise, travel agency and tourism universe.